Support

• The email address on your Alumnetic account.
• What you were trying to do and what happened instead.
• Your phone model and iOS version, and a screenshot if you have one.

You can also send a bug report or feedback from inside the app: open the menu and choose Bug report or Feedback.

• Team access code. Every account needs a code from your team. If you do not have one, ask your team's coach or alumni contact, or email us with your team and class year and we will point you to the right person.
• Password reset. Choose "Forgot password" on the sign-in screen; a reset link is emailed to you.
• Delete your account. In the app, open the menu, then Settings & Privacy, then Delete account. Deletion is immediate. You can also email us and we will delete it for you.

Use Report on any post, comment, photo, profile, or message to flag a violation of the Community Standards; reports are reviewed within 24 hours. Use Block on a member's profile, post, comment, or conversation to stop contact. For anything urgent or involving safety, email support@alumnetic.com with "Urgent" in the subject line.

Our Privacy Policy, Terms of Service, and Community Standards are linked at the bottom of every page.